This cancellation, return and refund policy (“Policy”), together with the Terms of Use sets out the terms and conditions for cancellation, return and refund of products listed and sold on www.tmsquare.org.in website (collectively called “TMsquare”). The products listed and sold on TMsquare shall be referred to herein as “Products”.
If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy was generated by the Terms Feed Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 15 days on the grounds of non-working or damaged products. If you are not satisfied with product features then our team will make sure to give a detailed demo and but a refund for this reason is not possible The deadline for canceling an Order is 15 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By contacting our team: 7840001360
By sending us an email: tarun.sharma@tmsquare.co.in
We will reimburse You no later than 15 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 15 days
- The Goods are in the original packaging
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
TMsquare Global Solutions Pvt Ltd
BH-1109, Puri Business Hub, Sector-81
Greater Faridabad, Haryana
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.